Customer Support

We're here to help.

Questions about a project, an estimate, an invoice, or a payment? Reach the Evercrest team directly using any of the options below — a real person will get back to you.

Contact us

Phone: 407-413-8886
Email: [email protected]
Contracts & project email: [email protected]
Mailing address: 4630 S Kirkman Rd #118, Orlando, FL 32811

Support hours

Monday–Friday, 8:00 AM–6:00 PM Eastern Time. Messages left outside business hours are answered the next business day. We aim to respond to all email inquiries within one business day.

What can we help with?

Projects & scheduling. Status updates, scope questions, change orders, or coordinating access to your property — call or email and reference your project or property address.

Estimates & quotes. Want a new estimate or have a question about one you received? Start with our Request a Quote form, or contact us directly.

Billing & payments. For questions about an invoice, deposit, receipt, or payment, email [email protected] with the invoice number or property address. Payments are processed securely through Stripe; refunds, when applicable, are issued to the original payment method.

Existing customers. If you have a customer portal link for your project, you can review your documents, proposals, and payment records there at any time.

Have a project to discuss?

Tell us what you need — we'll respond with clear next steps.

Request a Quote